Hello to all our Pediatrics Plus families! We’ve received a lot of questions about “telemedicine,” so we wanted to reach out with some information for you.
“Telemedicine” (or “telehealth”) is a medical visit that you do online from home on a computer or phone (any device with a webcam will work!). While far from our preferred way to care for our patients, it has become a short-term necessity.
All of our clinicians (including Cristina Zurlis, our social worker) are available for telemedicine visits. We know this is a stressful time for many children and families. If you feel your child would benefit from a few telemedicine sessions with Cristina Zurlis to discuss stress-reduction techniques/coping skills, please do reach out to her. Cristina can be reached directly at (475) 800-8088, or you can leave a message for her through our receptionists (203) 239-4627.
Here’s what you need to know:
- Our clinicians are all available in the office for well visits/physicals. We encourage you to bring your child in for their well visits, especially if they are due for vaccines.
- We are not able to do a well visit/physical with telemedicine, but we can do almost any other type of visit, including fever, cough, sore throat, ear pain, stomach pain, and rashes.
- These visits are billed to your insurance like a normal office visit.
To schedule a telemedicine visit:
- Call our office during normal business hours (currently 9am to 5pm) to talk with our receptionists/nurses.
- You’ll need to provide our office with the email address you want to use to receive the appointment link, and they’ll also verify your insurance and contact information.
- You’ll be given an appointment time.
- At or before the appointment time, you’ll receive an email from Doxy.me with a link to click for your appointment. Click that link at the appointment time.
- You don’t need a Doxy.me account, and you don’t need to give Doxy.me any personal information. Doxy.me is HIPPA compliant, and the visits are not recorded.
- You do need a computer, phone, or tablet with webcam and microphone enabled. The patient and parent/caregiver both need to be available at the appointment time and in the same room.
- It’s very helpful if you have a flashlight to help us better look in your child’s throat (a cell phone flashlight works fine). If you have a thermometer and/or home pulse oximeter, have those handy too.
- After the visit, your clinician can send any prescriptions they feel are medically necessary (like antibiotics) to your pharmacy or other medically necessary testing such as Covid-19 testing.